Efficiency is what most businesses are looking for to get better results. With efficiency, there would be an increase in productivity that improve profit and less waste of time, money, and resources. So, what better way to have such is to utilize the power of software.
There are thousands of software or applications available today. They are designed to work with a specific purpose and manage a particular area of a business. Some come at a much higher price, while others are affordable enough for small businesses.
So, you cannot use the same software used by other businesses. It should always be based on what you need and how it will improve your company.
Whether you have one or two software or are looking to purchase one for your business, here are reasons it can improve your business.
Reasons How Software Can Grow Your Business
It Helps Build Customer Relationship
Customers are the most crucial part of your business. They bring you what you need. Hence, building a relationship with them even after they are done with their transaction is vital.
You can build a better relationship by using business solutions. There are software applications that keep all your customers’ records, from their purchase activities to their contacts. It collects all data in real-time every time you have a new customer and adds it to the database.
This information you have from your customers are used to help in your marketing campaign. It can send emails to your previous customers, prospects, and more. It even informs you about their activities, so you can create emails or marketing campaigns that target what they want. Which helps build a better relationship with personalized ads or campaigns.
It is now known as Freshworks CRM. It’s an AI-based technology that provides benefits to both the customers and the business. It has built-in emails and phone calls to effortlessly get in touch with your prospects, gather leads, particularly those with a higher potential of buying, and get a smarter email. In addition, you can communicate with your customers or prospects with actionable insights and keep track of their buying journey. You and your team can manage everything in one place with visual boards for tracking and customizable reports. No matter what your business is, you can rely on Freshworks.
Another well-known name CRM tool. It brings everything you are looking for in a CRM program. You can work with your teammates no matter where you are by conducting meetings, tracking their activities, get insights, and collaborate. In addition, you can connect with your customers through multiple channels and get real-time notifications of interaction. With the power of AI, you can automate your work, gain and nurture leads, trigger actions for better workflow, and helps make smarter business decisions.
It offers a free CRM application for small businesses with features enough to take care of basic needs. It also includes free marketing tools like email marketing, creating landing pages, live chat, reporting dashboard, and more. There are also sales and service tools included in the free package. If you want to get the most out of HubSpot, choose from their paid plans, such as marketing, CRM & Sales, and Customer Service. You can also create a bundle if you want.
It Manages Your Accounting and Finance Department
For small businesses, hiring an accountant can be helpful, but sometimes you’ll need to cut down your expenses and manage everything. So, with finance and accounting software to help you remind your client and customers of payments, create invoices, track your expenses, and more, you’ll find it easy to manage other parts of your business.
Accounting software can also provide you with real-time data of your business from orders to other details. You can keep track of your sales and help your customers with what they need.
An accounting tool designed for small and growing businesses to organize everything they need, update all expenses, claim tax and payment on time, and more. You can access your books anywhere or on any device. It also allows the creating of professional-looking invoices with ready-made templates. Keep your expenses on track, and get a summarized report of your finances.
It’s a flexible software that helps small businesses, freelancers, businesses with contractors, and so on. Create an invoice and get paid instantly with ready-made templates available. Keep a receipt of all your expenses without worrying about the mess. For freelancers, you can track your time to know how many hours you work on a project so you can charge your clients. Even collaboration is possible with FreshBooks. Sync the data to your team and work on the projects. You can accept payment via credit card and get paid faster. All your accounting needs will be summarized in a detailed report that’s easy to interpret.
It is an online accounting tool for dealing, managing, and tracking expenses, payment, creating invoices, and more. It also includes collaboration features to share with your accountant and team. Keep track of your inventory, connect your bank to transfer and keep track of transactions, track time to add on your invoices for your clients, and keep a list of customer contacts all in one place.
Manage Projects to Enhance Productivity
Project management software has been around for years, and teams have been using it to manage their projects. But it has never been as popular as it is today. Many businesses use project management software to track their team’s progress, whether in the office, working from home, or anywhere else.
There are numerous benefits when you procure such an application. You can plan projects faster, manage resources, collaborate and communicate with your team in real-time, manage the budget, and get comprehensive reporting tools.
It helps organize every project in one place so that you and your team can work on it. You can track each task, assign tasks to each member, add or share files, get real-time updates, communicate with your team, and integrate other software or applications with it.
It’s similar to Asana that uses the Kanban method of boards so you can easily keep track of activities. You can work with your team, communicate with them, and see where they are on their assigned task. In addition, you can add details like comments, due dates, and more. There is also built-in workflow automation to boost productivity.
Customize your boards and workflow with numerous templates to choose from. You can drag and drop as you customize it. Get updates from your team and see the workflow, progress, and how the task or project is going. You can access it on any device, choose how you want to view your boards, and connect the tools you use the most.
Secure Your Data from Threats
Aside from helping users with their sales, accounting, and productivity, software applications can protect your business. Since online threats are always around, they often target businesses because they store far more valuable data. Therefore, it is vital to keep your company secure.
There are numerous security tools out there, but not everything will work to protect a business. You need a solution that is complete and design to keep business data secure.
Kaspersky Small Office Security
It can protect both your home PC and your business. Whether you own a Windows or Mac PC, you get the same protection on both. It secures your data from ransomware attacks and encrypts your file so no one can see what’s in it. Automatically backups your data in case of data loss. Furthermore, it scans your device and Wi-Fi for vulnerabilities. You’ll also get an extra layer of protection to prevent online fraud and scams, store passwords on a built-in password manager, and guard your email by filtering out phishing emails and attachments that are malicious.
Bitdefender GravityZone Business Security
It is made for businesses to get superior protection, risk management, and assess vulnerabilities if present. It also includes endpoint protection and no need for hardware or a dedicated server to protect your data. Get all the protection you need from detecting threats such as viruses, malware, and online fraud to automatic updates and two-way firewall protection.
Sophos Endpoint Protection Advanced
It is one of the best endpoint protection software for businesses. With its advanced machine learning and artificial intelligence technology, you get a protection system that is powerful enough to get rid of and stop threats. It also has a remote capability when protecting your device. So, no matter where you are, your data is 100% protected. Known and unknown threats are detected without relying on signatures.
You can Create, Edit, Organize and Share Documents of Various Formats
Documentation is part of every business. It is vital to keep it safe and organized, so it would be easy to pull out when needed. However, owning a physical copy of documents has numerous risks, from natural disasters that could destroy the files to the time-consuming need to look for the document. But with the help of software, you can store them in the cloud, backup in case of disaster, easily edit the files with no need to change the whole document, and even search them quickly.
Software that helps manage your files or documents also improves productivity. It allows seamless collaboration, improves regulatory compliance, and enhance the security of your documents.
Adobe Acrobat Pro
The pro version is for professionals to manage, create, edit, and secure their documents. It even allows you to turn your scanned documents into fillable or editable PDFs. Add images, text, collaborate with your team by adding comments, sign PDFs, and export them to any Office format. With the Adobe Acrobat Pro download version, you can have all the features you’ll need.
If you need an application that organizes, secures, and digitize physical papers, you can rely on M-files. Access your files anywhere you go, search the system quickly, collaborate with your team, and comply with laws and regulations with your documents.
Improves Teamwork and Communication
Aside from project management software that can enhance productivity, communication tools can also improve your business. It helps employees collaborate and understand one another and enhances productivity.
It is a flexible tool that can be integrated into any of your management software for better communication and collaboration. You don’t have to get lost in your chatbox anymore. What’s even great is that there is no need to send emails that might get lost with other of your pending messages. It also includes data encryption, search and archive messages, file browsing, video call, and file sharing.
It is another communication tool that has been around for a long time. Skype has been often used by individuals to connect with their loved ones, but now, even businesses can work together using it. You can perform audio of HD video calls, send a message with @mention to grab attention, screen share, and call a local phone number. You can reach up to 250 people in a single call when using Skype for Business.
So, no matter what business you have, investing in a software program can help you improve your business in many ways. You can gain more leads, sales, and eventually, increase your profit. Learn what your business needs and look for a software solution that will help you with it.